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Certain links just don't work.

  • 1 cavab
  • 1 has this problem
  • 17 views
  • Last reply by cor-el

theodore.jee
theodore.jee
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In attempting to access my Pinterest account to log in, I end up forced most times to use the Login with Google function, since that's what my Pinterest account is tied to. However, whenever I click the button that would bring up the window to let me sign in, the selection is unresponsive. Same thing with the Login with Facebook, since I tried it.

A similar thing happened a while ago with the Wacom website, where it wouldn't even bring up a login screen when I selected Login on the site.

There's no link attached to either of the selections, since right clicking doesn't bring up any "copy link location."

This is a Firefox specific problem, since I did not experience the issue with Microsoft Edge.

In attempting to access my Pinterest account to log in, I end up forced most times to use the Login with Google function, since that's what my Pinterest account is tied to. However, whenever I click the button that would bring up the window to let me sign in, the selection is unresponsive. Same thing with the Login with Facebook, since I tried it. A similar thing happened a while ago with the Wacom website, where it wouldn't even bring up a login screen when I selected Login on the site. There's no link attached to either of the selections, since right clicking doesn't bring up any "copy link location." This is a Firefox specific problem, since I did not experience the issue with Microsoft Edge.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content. You can click shield icon for more detail and possibly disable the protection. You can check the Web Console for messages about blocked content.

You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" for websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window