This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Firefox keeps crashing

  • 1 cavab
  • 1 has this problem
  • 10 views
  • Last reply by FredMcD

tksmall1
tksmall1
more options

Help me fix my Firefix Here are the Crash reports 97a134a8-61d9-425d-a42d-14e3558e45c0 11/13/2020, 12:46 PM f7253830-9fdb-41b7-8009-1321224a017c 11/13/2020, 11:57 AM d76028a2-40ae-4b1f-b474-b0ef82948e22 11/13/2020, 11:36 AM b00daee5-9225-44a0-99f2-537411af84ba 11/13/2020, 10:56 AM dc4d8167-a74f-412f-a196-2dcd3e1ea698 11/13/2020, 10:44 AM b96f98f8-8c57-4a4d-b94c-e85ee651a127 11/13/2020, 10:39 AM d1c80797-4b01-4e34-8715-70761495c962 11/13/2020, 10:35 AM ce9bed82-9374-4480-b158-519cf003ad8f 11/13/2020, 9:36 AM 1b380aaa-717b-4148-b1a9-dae95e1fbdd0 11/13/2020, 9:21 AM 77583c3c-507d-4dd6-94f2-a83f61794095 11/13/2020, 8:40 AM

Help me fix my Firefix Here are the Crash reports 97a134a8-61d9-425d-a42d-14e3558e45c0 11/13/2020, 12:46 PM f7253830-9fdb-41b7-8009-1321224a017c 11/13/2020, 11:57 AM d76028a2-40ae-4b1f-b474-b0ef82948e22 11/13/2020, 11:36 AM b00daee5-9225-44a0-99f2-537411af84ba 11/13/2020, 10:56 AM dc4d8167-a74f-412f-a196-2dcd3e1ea698 11/13/2020, 10:44 AM b96f98f8-8c57-4a4d-b94c-e85ee651a127 11/13/2020, 10:39 AM d1c80797-4b01-4e34-8715-70761495c962 11/13/2020, 10:35 AM ce9bed82-9374-4480-b158-519cf003ad8f 11/13/2020, 9:36 AM 1b380aaa-717b-4148-b1a9-dae95e1fbdd0 11/13/2020, 9:21 AM 77583c3c-507d-4dd6-94f2-a83f61794095 11/13/2020, 8:40 AM

All Replies (1)

FredMcD
FredMcD
more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

Please, Do not post a screenshot ! !

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support