This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

VIDEO/AUDIO ISSUES WHEN WATCHING A DOWNLOADED VIDEO FROM THE INTERNET

  • 1 cavab
  • 1 has this problem
  • 34 views
  • Last reply by FredMcD

more options

WHEN I DOWNLOAD A VIDEO ON FIREFOX AND BEGAN TO WATCH IT THE AUDIO WILL CONTINUE TO PLAY WHILE THE VIDEO FREEZES UP. A YOUTUBE VIDEO PLAYS PROPERLY

WHEN I DOWNLOAD A VIDEO ON FIREFOX AND BEGAN TO WATCH IT THE AUDIO WILL CONTINUE TO PLAY WHILE THE VIDEO FREEZES UP. A YOUTUBE VIDEO PLAYS PROPERLY

All Replies (1)

more options

That could mean you got a bad download, or the clip was bad.

Where did you do the download? How did you do the download?