This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My columns keep changing order

  • 26 cavab
  • 1 has this problem
  • 46 views
  • Last reply by harald22

more options

Each of my email account has their own order for the columns in Inbox, Draft, Sent .... e.g. "Sender / Subject/ Date/ Size .... Now when I go from one folder to another, say from Sent to Junk the order and the actual columns change back to some other order e.g.. Thread/Star/Subject/Read/Date/ they are not permanent. I tried Safe Mode but my newly sorted columns still switch back to another (random?) order.

Each of my email account has their own order for the columns in Inbox, Draft, Sent .... e.g. "Sender / Subject/ Date/ Size .... Now when I go from one folder to another, say from Sent to Junk the order and the actual columns change back to some other order e.g.. Thread/Star/Subject/Read/Date/ they are not permanent. I tried Safe Mode but my newly sorted columns still switch back to another (random?) order.
Attached screenshots

All Replies (6)

more options

Sometimes disabling is not enough. You have an addon called 'Attachment count'. As this addon specifically relates to columns in the Thread Pane please uninstall that addon and then restart Thunderbird. REport back on results.

more options
  • Uninstalled all extensions
  • deleted the 3 files in profile as you suggested earlier
  • restated as administrator
  • test sorted columns
  • still does the same - as soon as I go to another folder and back, the columns are rearranged
more options

I have about 1500 emails in my inbox. I have about 1000-2000 for many years no problem. But who knows? What I am trying now - I am moving all these to my local drive. Maybe???!

more options

Still the same ;-(

more options

It keeps my column order in my local folder intact.

more options

Anyone else has suggestions? Any help would be appreciated. Thx

  1. 1
  2. 2