This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Telstra Webmail has stopped working in Firefox

  • 1 cavab
  • 1 has this problem
  • 1 view
  • Last reply by Philip47

Philip47
Philip47
more options

I am using Windows 10 and up until last week have never had any problem with Firefox. Now when I log into my Telstra account, I can see all the services available except Telstra Webmail. When I select Webmail I just receive 3 flashing square dots but the page will not load. I am able the access my Telstra Webmail from Internet Explorer but not Firefox. Telstra has suggested that I use Google Chrome instead of Firefox but I would prefer to use Firefox so hopefully someone can help me with this issue.

I am using Windows 10 and up until last week have never had any problem with Firefox. Now when I log into my Telstra account, I can see all the services available except Telstra Webmail. When I select Webmail I just receive 3 flashing square dots but the page will not load. I am able the access my Telstra Webmail from Internet Explorer but not Firefox. Telstra has suggested that I use Google Chrome instead of Firefox but I would prefer to use Firefox so hopefully someone can help me with this issue.

Chosen solution

After several phone calls to Telstra I was eventually advised that the problem was caused by a Firefox Outage as from 27.11.20 and that they were working on it. The problem has now been resolved.

Read this answer in context 👍 0

All Replies (1)

Philip47
Philip47 Question owner
more options

Seçilmiş Həll

After several phone calls to Telstra I was eventually advised that the problem was caused by a Firefox Outage as from 27.11.20 and that they were working on it. The problem has now been resolved.