This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Hotmail and Firefox

  • 3 cavab
  • 1 has this problem
  • 76 views
  • Last reply by FredMcD

pennyking
pennyking
more options

Hotmail loads, but when I try to open/read an email, it gives me a screen that says to check my internet connection and/or try later. ALL other pages for other emails, web pages etc open just fine. There is NO issue with my internet connection. This device is connected via ethernet. Using the same modem, my android phone connects via wifi and hotmail works just fine. I have made NO changes to my browser (firefox), home network, modem etc. This is a FIREFOX issue, as I CAN open emails in Chrome and Edge on this device. ONLY Hotmail on Firefox is the issue.

Hotmail loads, but when I try to open/read an email, it gives me a screen that says to check my internet connection and/or try later. ALL other pages for other emails, web pages etc open just fine. There is NO issue with my internet connection. This device is connected via ethernet. Using the same modem, my android phone connects via wifi and hotmail works just fine. I have made NO changes to my browser (firefox), home network, modem etc. This is a FIREFOX issue, as I CAN open emails in Chrome and Edge on this device. ONLY Hotmail on Firefox is the issue.

Chosen solution

Did you try safe mode? Can you post a screenshot of the error? What do you see here? see screenshot

Read this answer in context 👍 0

All Replies (3)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Seçilmiş Həll

Did you try safe mode? Can you post a screenshot of the error? What do you see here? see screenshot

pennyking
pennyking Question owner
more options

What finally worked was right clicking on the page, going in to page info, clicking on the padlock, removing cookies.

FredMcD
FredMcD
more options

That was very good work. Well Done. Please flag your last post as Solved Problem as this can help others with similar problems.