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Print Preview takes two minutes to load

  • 4 cavab
  • 3 have this problem
  • 5 views
  • Last reply by jimmosk

jimmosk
jimmosk
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When I try to print anything in Firefox, the print preview window comes up with a spinning cursor where the page preview belongs, and it takes two minutes before it goes away and the actual preview appears. Only then can I actually print. Whatever process is taking two minutes even prevents me from quitting Firefox -- if I try to quit within that two minutes the FF window does close, bu* Bulleted list itemt the app itself doesn't shut down (as seen from the icon in the dock) until those two minutes have elapsed.

I can bypass the wait by clicking Print Using System Dialogue at the bottom right of the preview window, so I have a workaround. (Although whatever process it's waiting for is still going on, since I still can't quit FF until those two minutes elapse!)

Thanks for any help!

When I try to print anything in Firefox, the print preview window comes up with a spinning cursor where the page preview belongs, and it takes two minutes before it goes away and the actual preview appears. Only then can I actually print. Whatever process is taking two minutes even prevents me from quitting Firefox -- if I try to quit within that two minutes the FF window does close, bu* Bulleted list itemt the app itself doesn't shut down (as seen from the icon in the dock) until those two minutes have elapsed. I can bypass the wait by clicking Print Using System Dialogue at the bottom right of the preview window, so I have a workaround. (Although whatever process it's waiting for is still going on, since I still can't quit FF until those two minutes elapse!) Thanks for any help!

All Replies (4)

TyDraniu
TyDraniu
  • Top 25 Contributor
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I think that it will be fixed in version 86.

jimmosk
jimmosk Question owner
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Followup info:

I tried the steps at https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox but the problem did not go away.

I went to about:config and set both

print.tab_modal.enabled and app.normandy.startupRolloutPrefs.print.tab_modal.enabled

to False, but that resulting in my being unable to print at all -- choosing Print from the File menu or pressing Command-P did nothing at all, until I set those to True again. (Which took me back to square one, with the same two-minute-wait problem.)

Jonathan Watt
Jonathan Watt
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There are multiple root causes of printing delays, and I think most of them have still got to be figured out, unfortunately. Can report this over on https://bugzilla.mozilla.org/ where the devs can better help you, and comment here with the link to the report you open so that I can find it?

jimmosk
jimmosk Question owner
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Jonathan Watt, I've reported the bug. (Sorry it took me a while to get to. I also actually timed the wait, and it's really around sixty seconds, not two minutes. But that's still awkwardly long.) https://bugzilla.mozilla.org/show_bug.cgi?id=1693407

Modified by jimmosk