Passwords and Logins gone again!
I lost all my passwords & Logins on Feb. 23 2021. Firefox did an update without my permission & it didn't complete. I realized it yesterday and did the update. All passwords & login's were back. Today I start my pc and they're gone again. I'm at a loss. What can I do next? Also lost all my settings I did yesterday.
All Replies (5)
In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.
Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.
https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible
https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible
http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
Type about:profiles<enter> in the address bar.
How many profiles are listed?
How many should be there?
Also, open the profile folder in your file explorer.
Back up and restore information in Firefox profiles {web link} I use a Legacy add-on that makes backups of my user profile, Just In Case. Unfortunately, it is not compatible with the current Firefox.
Every now and then, open the profile folder and create a copy of the current profile as is to another location on your hard drive. This way you will have a backup.
If you do this each day, you will not lose much data. This should be done with Firefox Closed.
Note: In case you need to restore from these backups, you may need to overwrite old or corrupted files.
FredMcD, All of a sudden my passwords and logins reappeared. I've tried "about:profiles" Opens and says "Can’t connect securely to this page". "Old firefox" gives me 3 links and they just open to very many folders. When I open a folder it takes me to a page that's so long. I did use the latest link. Can't make sense out of this. I'm not going to shut down tonight. Just in case I lose everything again. This last update is the problem for me. Everything was working fine before. Thank you so much for trying to help me!