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Ubuntu Firefox update 85.0 lost my printer

  • 4 cavab
  • 1 has this problem
  • 1 view
  • Last reply by mrbjnu

mrbjnu
mrbjnu
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After firefox updated to 85.0 and added a new printer interface it will not print. everything else still prints fine and even when going back to the system dialog box it still will not print. It acts like it is going to print but nothing prints. I can save it to PDF and print okay but not to my printer directly.

Now firefox has updated my other ubuntu computer and it too will not print!!!!! Help!

After firefox updated to 85.0 and added a new printer interface it will not print. everything else still prints fine and even when going back to the system dialog box it still will not print. It acts like it is going to print but nothing prints. I can save it to PDF and print okay but not to my printer directly. Now firefox has updated my other ubuntu computer and it too will not print!!!!! Help!

Modified by mrbjnu

All Replies (4)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Here is what I get when I do ctrl+p. Can you a similar screenshot? see screenshot

Jonathan Watt
Jonathan Watt
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This sounds like it may be related to https://bugzilla.mozilla.org/show_bug.cgi?id=1695647

Does the printer show up in the http://localhost:631/printers/ and if so what is its status. If it's "suspended" or "stopped" or similar, can you change its status there?

Or maybe the "Printers" section of the system settings has something that could provide a hint about what's going on or could help get things working again?

mrbjnu
mrbjnu Question owner
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Queue Name Description Location Make and Model Status HL3170CDW HL3170CDW Brother HL-3170CDW series CUPS Idle

mrbjnu
mrbjnu Question owner
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here is my screenshot