This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot edit my gmail address as my hotmail address was hacked. When I go to instructions on how to change it by adding a secondary first, I do so and it says that address already exists.

more options

To get my gmail account registered and my hotmail account deleted or removed. Please send response to: npbenninger@gmail.com Thank you!

To get my gmail account registered and my hotmail account deleted or removed. Please send response to: npbenninger@gmail.com Thank you!

All Replies (1)

more options

hello neil,

i dont know if you were actually hacked because you seem to have issues with both emails. It could very well be corrupted cookies, whereas the email servers no longer recognizes your computer and ip address as the owner of the email accounts. But i am not expert in email services.

in regards to that email that says "it already exists", i would look for the option to retrieve/reset your password. Depending on the service, there is a link on the webpages for forgot user login and forgot password.

Please execute the steps above then let us know of the results.

btw: the gmail address you posted on your question is a secondary gmail account and there is another with an issue?