This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Thunderbird / ATT e-mail account issue

  • 2 cavab
  • 1 has this problem
  • 13 views
  • Last reply by sfhowes

kerry.reeves53
kerry.reeves53
more options

Recently my ATT e-mail account in Thunderbird quit working. The inbound server couldn't connect. I deleted the saved password, but that didn't help. I deleted the ATT e-mail account from Thunderbird, and now I can't get it to re-add the ATT e-mail account. I have attached a screen shot of what may be indicating the start of the problem. I don't know.

I would appreciate any help related to getting my ATT e-mail account working again.

Thanks Kerry

Recently my ATT e-mail account in Thunderbird quit working. The inbound server couldn't connect. I deleted the saved password, but that didn't help. I deleted the ATT e-mail account from Thunderbird, and now I can't get it to re-add the ATT e-mail account. I have attached a screen shot of what may be indicating the start of the problem. I don't know. I would appreciate any help related to getting my ATT e-mail account working again. Thanks Kerry

All Replies (2)

kerry.reeves53
kerry.reeves53 Question owner
more options

Here is another screen shot. Maybe this is helpful

sfhowes
sfhowes
  • Top 10 Contributor
more options

AT&T accounts now require secure mail keys for desktop mail apps:

https://support.mozilla.org/en-US/questions/1330660