This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

I just upgraded Thunderbird and now it thinks my gmail account is a pop account. It's an imap

  • 2 cavab
  • 1 has this problem
  • 8 views
  • Last reply by NatChilds

NatChilds
NatChilds
more options

Bug report: Upgraded Thunderbird thinks my gmail account is a pop account. It isn't. it worked fine with the previous version. I don't see how to change it back. Changing the incoming address to imap from pop and correcting the port doesn't do it. The server settings start right off showing pop server with no way that I can see to change it. Somehow the upgrade failed to recognize the previous server settings. How can I fix this?

Bug report: Upgraded Thunderbird thinks my gmail account is a pop account. It isn't. it worked fine with the previous version. I don't see how to change it back. Changing the incoming address to imap from pop and correcting the port doesn't do it. The server settings start right off showing pop server with no way that I can see to change it. Somehow the upgrade failed to recognize the previous server settings. How can I fix this?

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Just a clue. Thunderbird is incapable of changing an account once created from POP to IMAP or IMAP to POP. It can not do it, so it is not something that can "just happen" such would be catastrophic.

So perhaps you would like to expand on your statement to include the information that leads you to think this has happened?

NatChilds
NatChilds Question owner
more options

I wish I had something to add. I had a notice that there was an update to Thunderbird and I allowed it. Immediately prior to that I was getting emails on my gmail account and after the update it wouldn't work. I didn't notice that it thought it was a pop account until I'd tried resetting the settings to imap and reset the port number at which point I saw that the settings were headed as a pop account. I have no idea how that was possible but it's what happened.