This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Can't access any google site on Firefox

  • 2 cavab
  • 1 has this problem
  • 190 views
  • Last reply by cor-el

lnicofideo
lnicofideo
more options

When I try to access google, youtube or gmail, I get an error saying "www.google.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.". It only happens when I'm using Firefox. I tried deleting the cookies and even reinstalling, but nothing works. Please help. I miss youtube.

When I try to access google, youtube or gmail, I get an error saying "www.google.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.". It only happens when I'm using Firefox. I tried deleting the cookies and even reinstalling, but nothing works. Please help. I miss youtube.
Attached screenshots

Chosen solution

You can check the connection settings.

  • Options/Preferences -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

Read this answer in context 👍 1

All Replies (2)

FredMcD
FredMcD
more options

Remove History For One Site {web link}

Open the History Manager <Control> (Mac=<Command>) <Shift> H. In the search bar, enter the name of the site. Right-click on one of the listings and select Forget About This Site. This should remove all information, including any site settings

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Seçilmiş Həll

You can check the connection settings.

  • Options/Preferences -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":