Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Restore previous session

more options

I lost a session with many tabs.

Unfortunately "Restore previous session" was not available. I found a upgrade.jsonlz4 file with a date and time which would have the tabs on it. The size is larger than other ones so I figured this was the best option. I coppied this and pasted it into profiles. Renamed it sessionstore.jsonlz4... Renamed the sessionstore that was in there already to sessionstoreOLD Restarted firefox and when I click on restore previous session button I just get 2 blank tabs.

I then tried the other files which are significantly smaller but still no dice.

I tried the jefferson scrounger and it just gets stuck on "processing"

Any help would be much appreciated.

Please see screenshot of the files I had available to me and saved to a usb.

I lost a session with many tabs. Unfortunately "Restore previous session" was not available. I found a upgrade.jsonlz4 file with a date and time which would have the tabs on it. The size is larger than other ones so I figured this was the best option. I coppied this and pasted it into profiles. Renamed it sessionstore.jsonlz4... Renamed the sessionstore that was in there already to sessionstoreOLD Restarted firefox and when I click on restore previous session button I just get 2 blank tabs. I then tried the other files which are significantly smaller but still no dice. I tried the jefferson scrounger and it just gets stuck on "processing" Any help would be much appreciated. Please see screenshot of the files I had available to me and saved to a usb.
Attached screenshots

All Replies (1)

more options

All your current files appear to be the same size, so I'm not sure what more would be in the four-week-old backup.

Is anything listed under one of these:

  • "3-bar" menu button > Library > History > Recently Closed Windows
  • "Library" toolbar button > History > Recently Closed Windows
  • (menu bar) History > Recently Closed Windows