This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Facing Technical issues

  • 10 cavab
  • 1 has this problem
  • 8 views
  • Last reply by cor-el

more options

I am facing webcam issue. webcam is not working.

I am facing webcam issue. webcam is not working.

All Replies (10)

more options

does it work with other browsers especially like Microsoft 's?

more options

yes, in other browser webcam is wroking

more options

have you double check 'd FF settings for webcam to ensure the option to block is not enabled?

more options

block is not enabled but still not working

more options

can you remotely access my system?

more options

i have checked that block is not enabled.

more options

Are you there?

more options

Actually, we dont have that the authority to access the systems of FF users. We simply try to help resolve common issues. But sometimes there are bugs that need to be reported and worked out.

Sometimes, the Cost Benefits doesnt justify figuring out a problem, when the problem doesnt exist on a different browser.

For me, i 100% promote the use of testing issues in Windows Safe Mode and FF safe mode. It is truly enlightening to know how FF functions when all things are perfect, per se.

But here are some knowledge base's that could help figure out what is happening on your end:

https://www.google.com/search?client=firefox-b-1-d&q=webcam+in+FF+not+working

let us know what you figure out. and if you find a solution, please post it here for others to follow.

btw: i have been perplexed with the DNS vs HTTPs option in FF. Can you tweek this setting too and see if it helps your issue?

more options

alamdar.abass52 said

Are you there?

yes.

i bounce in and out of this discussion forum.

but i 99% try to be reliable for people in need.

more options

Any media related messages in the Web Console ?