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Privacy and security signing in to banking

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My banking institution 'updated' and since then I am asked for 2 step verification almost every time I log in. I do NOT have that checked. My FF privacy settings are to allow cookies for their website, and the adblocker has been set to allow this website. Yet I am still asked. The idiots at my banking institution insist it is FF and suggested I call them for help. Seriously. That is how dumb they are. They want me to send screenshots of my pc to show FF settings, which is NOT POSSIBLE! They are dumb dumb dumb. I don't know what else to do. No problem for years til their wonderful update. Ready to switch accounts. Any ideas about settings on FF?

My banking institution 'updated' and since then I am asked for 2 step verification almost every time I log in. I do NOT have that checked. My FF privacy settings are to allow cookies for their website, and the adblocker has been set to allow this website. Yet I am still asked. The idiots at my banking institution insist it is FF and suggested I call them for help. Seriously. That is how dumb they are. They want me to send screenshots of my pc to show FF settings, which is NOT POSSIBLE! They are dumb dumb dumb. I don't know what else to do. No problem for years til their wonderful update. Ready to switch accounts. Any ideas about settings on FF?

All Replies (3)

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Detail like websites remembering you and log you in automatically is stored in a cookie.

You can use these steps to make a website recognize and remember you.

  • create a cookie allow exception with the proper protocol (https:// or http://) to make a website remember you

You can check that you aren't clearing important cookies.

  • using "Delete cookies and site data when Firefox is closed" keeps cookies with an allow exception
  • using "Clear history when Firefox closes" to clear cookies clears all cookies including cookies with an allow exception you may want to keep
  • clearing "Site Preferences" clears exceptions for cookies, images, pop-up windows, and software installation and exceptions for passwords and other website specific data
  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Exceptions/Permissions"
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This is all basic stuff that I know and have set correctly.

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I dont know? but it seems that an extra step to verify you and in order to protect your money, is pretty important.

i have one bank whereas each time i log in, i have to get some kind of code via text from them in order to pass thru the login screen.

so what bank is giving you pain?