This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox can't load website

more options

I'm trying to get to this site https://fashionkit.net/ in firefox. The site takes forever to load and eventually brings up a site maintenance page. On Microsoft Edge or Google Chrome, this site loads just fine. I cleared my browser cookies. Didn't help. I restarted Firefox in safe mode and that didn't help. What's my next troubleshooting step? Please Help!

I'm trying to get to this site https://fashionkit.net/ in firefox. The site takes forever to load and eventually brings up a site maintenance page. On Microsoft Edge or Google Chrome, this site loads just fine. I cleared my browser cookies. Didn't help. I restarted Firefox in safe mode and that didn't help. What's my next troubleshooting step? Please Help!

All Replies (2)

more options

When I use Firefox v54, I had no problems with https://fashionkit.net/ But when I used the current version, it was slow to load.

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem,

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

While you are in Troubleshoot(Safe) mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

more options

Thanks I will try