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trouble composing gmail

  • 1 cavab
  • 1 has this problem
  • 4 views
  • Last reply by FredMcD

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I am able to enter a recipient and a subject, but when I attempt to enter text, I am able to enter the first letter; when I try to enter the second letter, the page crashes

I am able to enter a recipient and a subject, but when I attempt to enter text, I am able to enter the first letter; when I try to enter the second letter, the page crashes

All Replies (1)

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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

Please, Do not post a screenshot ! !

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support