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Cannot connect to Netflix

  • 1 cavab
  • 2 have this problem
  • 10 views
  • Last reply by FredMcD

vze2dp6g
vze2dp6g
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Cannot get any web pages from Netflix whether to log in, search their offerings, etc. Cannot even get their "help" page. Nothing. It always times out. I even created a new profile to start from scratch only to have the same error of the site timing out. I created a new profile and got the same result. I am running current up-to-date version of Window 10 (64-bit). Have Verizon FIOS and am connecting to their router via wi-fi. Anyone have an idea of how to resolve this? I cannot ask Netflix since I cannot connect to them. I can connect to Amazon Prime Video, BBC Iplayer but not Netflix. Would appreciate any guidance. Thanks

Cannot get any web pages from Netflix whether to log in, search their offerings, etc. Cannot even get their "help" page. Nothing. It always times out. I even created a new profile to start from scratch only to have the same error of the site timing out. I created a new profile and got the same result. I am running current up-to-date version of Window 10 (64-bit). Have Verizon FIOS and am connecting to their router via wi-fi. Anyone have an idea of how to resolve this? I cannot ask Netflix since I cannot connect to them. I can connect to Amazon Prime Video, BBC Iplayer but not Netflix. Would appreciate any guidance. Thanks

All Replies (1)

FredMcD
FredMcD
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There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own.

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

Websites don't load - troubleshoot and fix error messages

http://kb.mozillazine.org/Error_loading_websites

What do the security warning codes mean