This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Context menus and drop down lists stay open

  • 6 cavab
  • 1 has this problem
  • 165 views
  • Last reply by Joergen

Joergen
Joergen
more options

If I right click on a webpage the context menu opens. If I then click outside the context menu it doesn't close, but stays open. If I move focus to the search bar (not the address bar), starts typing and select an item from the drop down list, the drop down list stay open. If I start typing in the address bar and select an item from the drop down lost, the drop down list stay open. If I click the Bookmark menu icon on the toolbar the drop down list with bookmarks open, but if I click outside the list, it doesn't close but stay open. The same thing happens with the program menu in Firefox. Even when I start a different program, the menus and drop down lists from Firefox stays open on top of the other program. The problem also happens when I run Firefox in Troubleshoot Mode.

Any ideas?

If I right click on a webpage the context menu opens. If I then click outside the context menu it doesn't close, but stays open. If I move focus to the search bar (not the address bar), starts typing and select an item from the drop down list, the drop down list stay open. If I start typing in the address bar and select an item from the drop down lost, the drop down list stay open. If I click the Bookmark menu icon on the toolbar the drop down list with bookmarks open, but if I click outside the list, it doesn't close but stay open. The same thing happens with the program menu in Firefox. Even when I start a different program, the menus and drop down lists from Firefox stays open on top of the other program. The problem also happens when I run Firefox in Troubleshoot Mode. Any ideas?

Chosen solution

If you go to about:config, what's the value of "ui.popup.disable_autohide"?

Does this happen in a clean profile?

Read this answer in context 👍 1

All Replies (6)

TyDraniu
TyDraniu
  • Top 10 Contributor
more options

Seçilmiş Həll

If you go to about:config, what's the value of "ui.popup.disable_autohide"?

Does this happen in a clean profile?

Joergen
Joergen
  • Locale Leader
Question owner
more options

Hi TyDraniu

I changed the pref "ui.popup.disable_autohide" from true to false. That solved the problem. Thank you!

Joergen
Joergen
  • Locale Leader
Question owner
more options

Now I know how this pref was changed: I was debugging the GUI in Firefox and selected "Disable Popup Auto-Hide" in the Developer Tools. I forgot to change the pref back

TyDraniu
TyDraniu
  • Top 10 Contributor
more options

I did the same mistake few years ago ;).

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

That also happens to me occasionally. Most of the time it works properly if I close the Browser Toolbox with "Disable Popup Auto-Hide" still selected and sometimes not, might be related to not closing the toolbox before closing Firefox and then closing the prompt to allow the connection on the next start instead of closing the toolbox properly.

Joergen
Joergen
  • Locale Leader
Question owner
more options

Hi cor-el

I have been debugging the GUI before, but I never had this problem before. So I didn't associate "Disable Popup Auto-Hide" with my problem. I can't remember how I exited the debug mode last time. I think I found an old bug regarding this behavior: "Disable popup auto hide" state if the Browser Toolbox closes as a result of Firefox being closed https://bugzilla.mozilla.org/show_bug.cgi?id=1415016

Modified by Joergen