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Cannot connect Youtube.com and Goole.com

Thaditha Samarakoon
Thaditha Samarakoon
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Since yesterday, When I try to connect to YouTube and google, following error is displayed.

Did Not Connect: Potential Security Issue

I did some research and changed the about:config security.enterprise_roots. setting to enabled and Issue was fixed. But YouTube freezes when the setting is in the above mentioned state. I tried refreshing, reinstalling, remove and re instilling this far. A help is much appreciated. Thanks in Advance.

Since yesterday, When I try to connect to YouTube and google, following error is displayed. Did Not Connect: Potential Security Issue I did some research and changed the about:config security.enterprise_roots. setting to enabled and Issue was fixed. But YouTube freezes when the setting is in the above mentioned state. I tried refreshing, reinstalling, remove and re instilling this far. A help is much appreciated. Thanks in Advance.
Attached screenshots

Chosen solution

Try turning off the enterprise roots setting, and doing this instead:

No Proxy

  • Windows: "3-bar" menu button (or Tools menu) > Settings (previously "Options")
  • Mac: "3-bar" menu button (or Firefox menu) > Preferences
  • Linux: "3-bar" menu button (or Edit menu) > Preferences
  • Any system: type or paste about:preferences into the address bar and press Enter/Return to load it

In the search box at the top of the page, type proxy and Firefox should filter to the "Settings" button, which you can click.

Select "No proxy" and click OK.

Any improvement?

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All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Seçilmiş Həll

Try turning off the enterprise roots setting, and doing this instead:

No Proxy

  • Windows: "3-bar" menu button (or Tools menu) > Settings (previously "Options")
  • Mac: "3-bar" menu button (or Firefox menu) > Preferences
  • Linux: "3-bar" menu button (or Edit menu) > Preferences
  • Any system: type or paste about:preferences into the address bar and press Enter/Return to load it

In the search box at the top of the page, type proxy and Firefox should filter to the "Settings" button, which you can click.

Select "No proxy" and click OK.

Any improvement?

Thaditha Samarakoon
Thaditha Samarakoon Question owner
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The issue was resolved. Thank you very much