This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

YouTube Video and Audio Downloader (Dev Edt.) ERROR : "info.player_response is undefined"

more options

Heyho Supporter, Helper, Life rescuer The addon YouTube Video and Audio Downloader (Dev Edt.) 1.1.5. give an error if i try the button "Download Panel" -> "info.player_response is undefined"

No one in the web have this problem i guess. I can't find actually threads to it. It seems, i am the virus.... Linux  : ubuntu 20.04.2 LTS mate 1.24.0 Firefox  : Version 89.0.1 (64-Bit) addon  : YouTube Video and Audio Downloader (Dev Edt.) 1.1.5. maybe important : my location is Germany

Many web-sites want to have geo tracking. Firefox ask me often to block or not block the location info. perhaps i give firefox the order to block my location info every time for the youtube page. And the downloader need this info?

So how can i chek this geo-blocking status for the youtube page? or how can i allow this geotracking generaly for all till i testing the downloader with this firefox permission.

Or what else can be my problem with the downloader? the downloader works fine for a long time and give the error (above), since 10 days. I try already a new installation of the addon and different youtube videos. Also i try an other mp3 downloader/converter suggest full but i don't want to use this one.

I hope you can understand my English and my problem with patients.

Heyho Supporter, Helper, Life rescuer The addon YouTube Video and Audio Downloader (Dev Edt.) 1.1.5. give an error if i try the button "Download Panel" -> "info.player_response is undefined" No one in the web have this problem i guess. I can't find actually threads to it. It seems, i am the virus.... Linux : ubuntu 20.04.2 LTS mate 1.24.0 Firefox : Version 89.0.1 (64-Bit) addon : YouTube Video and Audio Downloader (Dev Edt.) 1.1.5. maybe important : my location is Germany Many web-sites want to have geo tracking. Firefox ask me often to block or not block the location info. perhaps i give firefox the order to block my location info every time for the youtube page. And the downloader need this info? So how can i chek this geo-blocking status for the youtube page? or how can i allow this geotracking generaly for all till i testing the downloader with this firefox permission. Or what else can be my problem with the downloader? the downloader works fine for a long time and give the error (above), since 10 days. I try already a new installation of the addon and different youtube videos. Also i try an other mp3 downloader/converter suggest full but i don't want to use this one. I hope you can understand my English and my problem with patients.

Chosen solution

Thank you - this gives me trust and hope to the next downloader update. I am sorry that i don't find this thread you linked for me for myself. i real spend time and brain to find out - is this a knowing issue or only my problem.... so i have to learn to be a better searcher - finder (?) ... the great time of google is gone. there was a time this machine was amazing. so cool algorithm. But after add commercial and try to personalize the google answers are tired. Time to change my search machine and my habit.... wavey

Read this answer in context 👍 0

All Replies (2)

more options

If you look at the reviews of this extension then you can see that you are not the only one, so its developer needs to release an update to fix his extension.

more options

Seçilmiş Həll

Thank you - this gives me trust and hope to the next downloader update. I am sorry that i don't find this thread you linked for me for myself. i real spend time and brain to find out - is this a knowing issue or only my problem.... so i have to learn to be a better searcher - finder (?) ... the great time of google is gone. there was a time this machine was amazing. so cool algorithm. But after add commercial and try to personalize the google answers are tired. Time to change my search machine and my habit.... wavey