This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Authentication error while connecting to gmail and connection to imap.gmail.com timed out...

  • 4 cavab
  • 1 has this problem
  • 1 view
  • Last reply by M0lly

more options

Hey there =) Its a couple of days ago I cant connect, save or send through or to Gmail.... Today was the absolute worse. I get messages like " Authentication error while connecting to Gmail and connection to imap.gmail.com" and "Connection to server imap.gmail.com timed out... " I have Win8.1 I am using TorGuard and had no problem, I turned it off but its the same ... Please help :'( In advance thank you.

Hey there =) Its a couple of days ago I cant connect, save or send through or to Gmail.... Today was the absolute worse. I get messages like " Authentication error while connecting to Gmail and connection to imap.gmail.com" and "Connection to server imap.gmail.com timed out... " I have Win8.1 I am using TorGuard and had no problem, I turned it off but its the same ... Please help :'( In advance thank you.

Chosen solution

What is the antivirus, and it's settings for TB? Disable TorGuard, VPN if applicable, and AV scanning of the TB profile folder. Better, run Windows in safe mode and test TB.

If there was a general problem with gmail, the forums would be deluged with complaints. The issue is more likely due to the other apps on your system interfering with TB (or any mail app).

Read this answer in context 👍 0

All Replies (4)

more options

What's the authentication method on the incoming and outgoing servers? If it's 'normal password', change it to OAuth2, remove passwords from Saved Passwords in Options, accept cookies in TB Options/Privacy & Security, restart TB, enter the account password in the OAuth window when prompted.

more options

Nada ... I did as you said but the problem remains .... I have 4 gmail accounts all with the same issue :'(

more options

Seçilmiş Həll

What is the antivirus, and it's settings for TB? Disable TorGuard, VPN if applicable, and AV scanning of the TB profile folder. Better, run Windows in safe mode and test TB.

If there was a general problem with gmail, the forums would be deluged with complaints. The issue is more likely due to the other apps on your system interfering with TB (or any mail app).

more options

I restarted with Safemode and it solved the problem, thank you very much! It even took away a very irritating "Activate Windows" thingy on the right corner, though my Windows were activated and bought. You can now mark it as solve. Cheers ;)