Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

change primary password

  • 2 cavab
  • 1 has this problem
  • 13 views
  • Last reply by gixol

more options

Since updating to FF 91, primary password is not accepted as correct. Chrome is not installed so what info is required to change primary password?

Since updating to FF 91, primary password is not accepted as correct. Chrome is not installed so what info is required to change primary password?

All Replies (2)

more options

Hello! This information might help you out with that. :) Please let me know if you're still having any trouble.

Reset your Primary Password if you've forgotten it

more options

Dear Losa,

I did not forget PP, my PP was not accepted after updating to FF 91. Any way to recover lost Passwords?

Cheers, Gixol