This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

TECHNICAL ISSUES

  • 1 cavab
  • 1 has this problem
  • 10 views
  • Last reply by FredMcD

djgermz
djgermz
more options

When using eBay UK, certain features, e.g drop down menus and tabs don't work. I have noted the same issue on other sites also. My browser is up to date and I have cleared history, cookies, cache etc which has not helped the issues. These issues are only present on firefox, the sites work normally on other browsers.

When using eBay UK, certain features, e.g drop down menus and tabs don't work. I have noted the same issue on other sites also. My browser is up to date and I have cleared history, cookies, cache etc which has not helped the issues. These issues are only present on firefox, the sites work normally on other browsers.

All Replies (1)

FredMcD
FredMcD
more options

Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.