Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird restart problems

  • 1 cavab
  • 1 has this problem
  • 8 views
  • Last reply by abnews

more options

Hi. I have 2 problems with TB that I didn't have before. First, when Thunderbird restart, it doesn't reopen the emails that were opened in the previous session.

Also, and there might be a link with the first problem, even if, before closing Thunderbird, I clear the quick filter and click on the Quick Filter button so the filter bar doesn't even show, when TB is relaunched, the filter that I had cleared is there again.

Any idea of what can cause the problem and how it can be solved?

Thanks in advance,

André Bertrand abnews@teksavvy.com

Hi. I have 2 problems with TB that I didn't have before. First, when Thunderbird restart, it doesn't reopen the emails that were opened in the previous session. Also, and there might be a link with the first problem, even if, before closing Thunderbird, I clear the quick filter and click on the Quick Filter button so the filter bar doesn't even show, when TB is relaunched, the filter that I had cleared is there again. Any idea of what can cause the problem and how it can be solved? Thanks in advance, André Bertrand abnews@teksavvy.com

Chosen solution

I fixed the problem. After having read "Quick Filter toolbar won't stay closed. multiple versions, view toolbars and uncheck doesn't work. How can I make it really go away?", I checked the session.json file and noticed it had not been changed in the last 9 days. So I deleted it and voila: problem solved!

Read this answer in context 👍 0

All Replies (1)

more options

Seçilmiş Həll

I fixed the problem. After having read "Quick Filter toolbar won't stay closed. multiple versions, view toolbars and uncheck doesn't work. How can I make it really go away?", I checked the session.json file and noticed it had not been changed in the last 9 days. So I deleted it and voila: problem solved!