This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Pictures and links won't load

  • 1 cavab
  • 1 has this problem
  • 10 views
  • Last reply by FredMcD

sheila10682
sheila10682
more options

This is been going on for awhile when I am looking at yahoo news and i click on the article none of the pictures will load they are just grayed out and the links to like Instagram or tweeter are there for a second and then disappear before i cant click on it and then its just a white box. How do i fix this? I have tried a few things like clearing the history and cashe taking out ad blocker but outside of that not to tech savvy. So not sure what else to try. Please Help

This is been going on for awhile when I am looking at yahoo news and i click on the article none of the pictures will load they are just grayed out and the links to like Instagram or tweeter are there for a second and then disappear before i cant click on it and then its just a white box. How do i fix this? I have tried a few things like clearing the history and cashe taking out ad blocker but outside of that not to tech savvy. So not sure what else to try. Please Help
Attached screenshots

All Replies (1)

FredMcD
FredMcD
more options

Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.