This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Blank Thunderbird Only On One Computer

  • 1 cavab
  • 1 has this problem
  • 1 view
  • Last reply by pragorama

more options

I am currently using Thunderbird Portable 91.2.1 on a USB Drive so I can use it on multiple computers and laptops. On one particular laptop, Thunderbird launches with a blank screen.

I have tried the following: reinstall thunderbird (saving the profile folder with the emails), used different thumbdrives, restarting in safe mode, removed add-ons, deleted cookies and history on Firefox, and ensured the email accounts had the correct information on the profiles.

Nothing works. Throughout all this, it still works perfectly fine on other computers. Is there anything else I can do?

I am currently using Thunderbird Portable 91.2.1 on a USB Drive so I can use it on multiple computers and laptops. On one particular laptop, Thunderbird launches with a blank screen. I have tried the following: reinstall thunderbird (saving the profile folder with the emails), used different thumbdrives, restarting in safe mode, removed add-ons, deleted cookies and history on Firefox, and ensured the email accounts had the correct information on the profiles. Nothing works. Throughout all this, it still works perfectly fine on other computers. Is there anything else I can do?

All Replies (1)

more options

Here is the screenshot of my issue: