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I cannot log into my Verizon account with Firefox

  • 2 cavab
  • 1 has this problem
  • 13 views
  • Last reply by FredMcD

JG
JG
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Firefox no longer works with the Verizon website. I cannot log into my Verizon account. If I use Safari there is no problem logging into my Verizon account. This is probably something that happened after the last Firefox update. I am able to enter my password but the login never works.

I am currently using version 94.0.1

Firefox no longer works with the Verizon website. I cannot log into my Verizon account. If I use Safari there is no problem logging into my Verizon account. This is probably something that happened after the last Firefox update. I am able to enter my password but the login never works. I am currently using version 94.0.1

All Replies (2)

JG
JG Question owner
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Update

Looks like this is a problem others have had in the past -- like over 5 year ago.

I seem to have resolved it by deleting the Verizon cookies and clearing the cache for the last 4 hours. It appears to be working. But it I don't think it's very reliable and wish I knew what was causing it.

FredMcD
FredMcD
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It could have been a corrupt file that was removed. If the problem returns, post again.