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Mail answer doesn't include original mail ?

  • 1 cavab
  • 1 has this problem
  • 6 views
  • Last reply by sfhowes

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Hi. Until recently when I answered mails, the original mail was included below my answer, but some months ago this possibility dissapeard, I have checked my settings, and it says 'quote my answer above original mail..' (in danish), so setting ought to be correct. I cant see exactly when the change happened, but some months ago. I have a PC where Thunderbird had not been opened for some time, and the same happened, so I think it must have happened in a fix or update.. Right now the only way to get original mail included in answer is to use 'forward' mail.

Hi. Until recently when I answered mails, the original mail was included below my answer, but some months ago this possibility dissapeard, I have checked my settings, and it says 'quote my answer above original mail..' (in danish), so setting ought to be correct. I cant see exactly when the change happened, but some months ago. I have a PC where Thunderbird had not been opened for some time, and the same happened, so I think it must have happened in a fix or update.. Right now the only way to get original mail included in answer is to use 'forward' mail.

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Does the quoted text appear in safe/troubleshoot mode (hold Shift when launching TB)?