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false crash report

  • 6 cavab
  • 1 has this problem
  • 5 views
  • Last reply by cech3

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While running Firefox browser in Windows10, every once in a while a 'sorry your Firefox has crashed' box pops up. Yet the browser is still running just fine. Any ideas?

While running Firefox browser in Windows10, every once in a while a 'sorry your Firefox has crashed' box pops up. Yet the browser is still running just fine. Any ideas?

All Replies (6)

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Are you sure the message was not that a tab had crashed? Gah-Your-tab-just-crashed https://support.mozilla.org/en-US/kb/troubleshoot-firefox-crashes-closing-or-quitting

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Not a tab crash, but the Firefox browser itself. The message in the box says 'sorry your Firefox browser crashed...', even though it is still running with all the tabs viable. I just delete the message box and go on with my browsing.

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Did you check about:crashes ?

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I didn't check about crashes, because the browser isn't crashing. Just an error box shows up claiming that the browser crashed when in fact it did not. It's not a big deal, just an annoyance that I wondered if anyone else had a solution to.

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Please check anyway.

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I checked and saw that all the articles are about Firefox crashing or hanging, non of which applies to my issue.