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Facebook comments are not visible

  • 1 cavab
  • 1 has this problem
  • 6 views
  • Last reply by FredMcD

OneMrEd
OneMrEd
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I am using Firefox version 96.0.1 and recently comments WHEN USING THE fACEBOOK website are no longer visible.I have tried disabling one by one plug-ins and add-ins BUT NOTHING WORKS. However, when I start in safe mode it is fine. What's the difference between safe mode and normal mode with all plug-ins and add-ins disabled? I have uninstalled and reinstalled Firefox. I have cleared all of the cookies and cache. I have refreshed Firefox but nothing seems to work except running it in safe mode. any other suggestions?

I am using Firefox version 96.0.1 and recently comments WHEN USING THE fACEBOOK website are no longer visible.I have tried disabling one by one plug-ins and add-ins BUT NOTHING WORKS. However, when I start in safe mode it is fine. What's the difference between safe mode and normal mode with all plug-ins and add-ins disabled? I have uninstalled and reinstalled Firefox. I have cleared all of the cookies and cache. I have refreshed Firefox but nothing seems to work except running it in safe mode. any other suggestions?

All Replies (1)

FredMcD
FredMcD
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https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode

Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes), any userChrome.css/userContent.css files, and some other advanced features to help you assess whether these are causing the problem. If the problem goes away, that tells us one thing. If it does not, that tells us something else.

Use these links to create a new profile. Use this new profile as is. Is the problem still there?

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address box.