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Firefox won't install - says it's still open, even after uninstalling and closing

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  • 1 has this problem
  • 15 views
  • Last reply by FredMcD

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First firefox would not open; just crashed. I uninstalled using my Windows uninstall app, but now when I try to download a new copy, I get a message saying Firefox is still running. When I pick the option to close it, a new version will still not install. I believe I had this problem before, but don't know the fix.

First firefox would not open; just crashed. I uninstalled using my Windows uninstall app, but now when I try to download a new copy, I get a message saying Firefox is still running. When I pick the option to close it, a new version will still not install. I believe I had this problem before, but don't know the fix.

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