We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Email content on Google are blank since Firefox UPDATES installed 18Feb2022 for firefox 97.0.1

  • 1 cavab
  • 1 has this problem
  • 1 view
  • Last reply by Terry

MhyrrBenz
MhyrrBenz
more options

7:44 pm 1 Mar 2022

How to remove updates firefox 97.0.1 but don't know if this will fix as problem only exists on my GMAIL EMAIL ACCOUNTS. SEE SCREENSHOT. email inbox content not visible they are blank

All my emails are blank. They have s header and who they are from but no text just a blank screen. This is the same for sent and recieved messaged. Really do not know how to fix this

Having the same issue, All emails received on all the email accounts I have on this device (including work email), are blank.. In addition, mails from every other day are also blank.

Only shows sender information, subject, attachment.

If I try to RESPOND or REPLY to email, I can click the three dots below reply and finally see content. Otherwise screen is blank, except for header and subject!!!!

It may have happened upon UPDATES installed 18Feb2022 for firefox 97.0.1 and I woud like to remove but don't see how to anywhere.

7:44 pm 1 Mar 2022 How to remove updates firefox 97.0.1 but don't know if this will fix as problem only exists on my GMAIL EMAIL ACCOUNTS. SEE SCREENSHOT. email inbox content not visible they are blank All my emails are blank. They have s header and who they are from but no text just a blank screen. This is the same for sent and recieved messaged. Really do not know how to fix this Having the same issue, All emails received on all the email accounts I have on this device (including work email), are blank.. In addition, mails from every other day are also blank. Only shows sender information, subject, attachment. If I try to RESPOND or REPLY to email, I can click the three dots below reply and finally see content. Otherwise screen is blank, except for header and subject!!!! It may have happened upon UPDATES installed 18Feb2022 for firefox 97.0.1 and I woud like to remove but don't see how to anywhere.
Attached screenshots

Chosen solution

There have been numerous such reports. I suggest you check your add-ons. uBlock Origin is one which has been mentioned; the remedy apparently is to clear its cache and update its lists. https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems

Read this answer in context 👍 1

All Replies (1)

Terry
Terry
more options

Seçilmiş Həll

There have been numerous such reports. I suggest you check your add-ons. uBlock Origin is one which has been mentioned; the remedy apparently is to clear its cache and update its lists. https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems