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Recover old firefox account

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  • Last reply by Paul

monica35
monica35
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Why do you erase sync data when someone resets their password with no warning???????? Now all my information is gone and you have no way of recovering it????? UNBELIEVABLE

Why do you erase sync data when someone resets their password with no warning???????? Now all my information is gone and you have no way of recovering it????? UNBELIEVABLE

All Replies (2)

monica35
monica35 Question owner
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WHY DO I USE THIS BROWSER THEN

Paul
Paul
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Hi

Firefox Sync is not designed as data storage but (as the name suggests) to sync data between copies of Firefox.

Data that is being synced is erased on a password change to protect your information from third parties who may be changing the user credentials with malicious intent.