This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Application preferences no longer work correctly.

more options

I'm trying to download .package files (I'm a simmer) but instead of them saving to my folder like I have set in Preferences, it keeps opening in Sims 4 studio. It's apparently the "default" action even though I have it set to save. Please help!!

I'm trying to download .package files (I'm a simmer) but instead of them saving to my folder like I have set in Preferences, it keeps opening in Sims 4 studio. It's apparently the "default" action even though I have it set to save. Please help!!

Chosen solution

I solved it myself, I renamed my prefs file and restated firefox and shut it down then replaced my old prefs file.

Read this answer in context 👍 0

All Replies (2)

more options

I don't know whether this will work for you, but it worked for me the other day.

Open the Downloads list and right-click one of the files that auto-opened. Do you see a check mark for "Always Open Similar Files"? If so, click that to revert the behavior to "Save File".

more options

Seçilmiş Həll

I solved it myself, I renamed my prefs file and restated firefox and shut it down then replaced my old prefs file.