Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Verizon email.

susanlwood
susanlwood
more options

Since Verizon switched to AOL I have had email problems. I have two verizon.net addresses and one tampabay.rr.com. After finding help in the forum for creating a temporary app password I have been able to send Verizon email but not receive. The tampabay.rr.com works for sending and receiving. I have tried multiple times to fix but one of two things happen: dialog box says "sending email" but doesn't complete, or it continues to ask for a new password. AOL web mail works fine. Any help will be greatly appreciated.

Dell laptop recently updated to windows 11, Thundebird 91.7.0 (64-bit).

Since Verizon switched to AOL I have had email problems. I have two verizon.net addresses and one tampabay.rr.com. After finding help in the forum for creating a temporary app password I have been able to send Verizon email but not receive. The tampabay.rr.com works for sending and receiving. I have tried multiple times to fix but one of two things happen: dialog box says "sending email" but doesn't complete, or it continues to ask for a new password. AOL web mail works fine. Any help will be greatly appreciated. Dell laptop recently updated to windows 11, Thundebird 91.7.0 (64-bit).

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

configure the outgoing server using the server names and settings specified by AOL for AOL accounts. Except use your verizon email address as your user name. Authentication method will be oAuth2.0.

Once the oauth is set up and working you should have no further issues.

susanlwood
susanlwood Question owner
more options

Thanks for the response. However, I don't have authentication option oAuth2.0, just these:

Normal Encrypted Kerberos/GSSAPI NTLM

Any suggestions?

old.monarch
old.monarch
more options

This one actually WORKED for me!!!

https://support.mozilla.org/en-US/questions/1344702