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IMAP: Some emails (very few) are missing in thunderbird but they are on the server!

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  • 1 has this problem
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  • Last reply by Toad-Hall

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I have my University of FLorida (UF) email downloaded in thunderbird. It is IMAP so whenever i delete something on the UF website it then deletes in Thunderbird and vice-versa. I am now experiencing for the first time in years a few emails missing in Thunderbird, but that are in the UF website. See for example the email below from PC-Progress I received yesterday (5/16th) at 10:28 am. It shows on the website under imbox, but not in Thunderbird. When in Thunderbird I put the PC-progress email in the search box it founds the email (see screenshot below), but when I click on it it goes to the conversation and the email is not there. Any suggestion?

I have my University of FLorida (UF) email downloaded in thunderbird. It is IMAP so whenever i delete something on the UF website it then deletes in Thunderbird and vice-versa. I am now experiencing for the first time in years a few emails missing in Thunderbird, but that are in the UF website. See for example the email below from PC-Progress I received yesterday (5/16th) at 10:28 am. It shows on the website under imbox, but not in Thunderbird. When in Thunderbird I put the PC-progress email in the search box it founds the email (see screenshot below), but when I click on it it goes to the conversation and the email is not there. Any suggestion?
Attached screenshots

All Replies (2)

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Ok I clicked on Archive in thunderbird and it solved the problem. As soon as I clicked it syncronized the archive. I archived those emails. Any reason I needed to click on Archive? shouldn't it sync by itself?

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Right click on 'Archives' folder and select 'Properties' Is this checkbox selected: 'When getting new messages for this account, always check this folder' If no, then select the checkbox and click on OK.