This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Add-ons / Plugins / Extentions on Mac OS

  • 2 cavab
  • 1 has this problem
  • 1 view
  • Last reply by Terry

more options

I wanted to upgrade and update my Firefox to the latest version. Encountered some errors so I uninstalled the old version and reinstalled Firefox' latest version. Now all of a sudden all my Add-ons / Plugins / Extentions on the latest version of Firefox for Mac OS is gone...

I wanted to upgrade and update my Firefox to the latest version. Encountered some errors so I uninstalled the old version and reinstalled Firefox' latest version. Now all of a sudden all my Add-ons / Plugins / Extentions on the latest version of Firefox for Mac OS is gone...

All Replies (2)

more options

I see the remainder of my questions was never posted... Continues... I tried rolling back by attempting to install the older version but that also did not work.

  1. HELP PLEASE

I am a bit of a noob and don't like "figiting" with stuff so when the Google resources say do this and that, but the menu item labels on my application varies from that of the Google instructions - I fall out of the bus. I do have an 'old Firefox data' folder on my desktop but how do I

  1. In plain English

Get all my Add-ons / Plugins / Extentions on Mac OS back?

more options

You can recover data from the folder on your Desktop but you will have to reinstall add-ons (including extensions). Plug-ins should be present in your new installation (see that tab in Add-ons and Themes in the 3 bar menu or Tools menu on the menu bar). Someone could reply with a way of adding extensions from the old data but you may prefer not to wait indefinitely.

https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_what-information-is-stored-in-my-profile https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile