This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

New emails don't show up in inbox

more options

My new emails don't show up until the inbox is refreshed. It started doing that 4 days ago. How can I fix this problem and what's causing it?

My new emails don't show up until the inbox is refreshed. It started doing that 4 days ago. How can I fix this problem and what's causing it?

All Replies (1)

more options

Hi tonyaraes, Does the problem persist in Troubleshoot Mode?

Menu -> Help -> Troubleshoot Mode... Firefox will restart and a Troubleshoot Mode options window will appear. Do NOT select Refresh.

Diagnose Firefox issues using Troubleshoot Mode https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode

To exit Troubleshoot Mode, restart the browser.