This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Importing Password CSV File Exported From FireFox Doesn't Work

  • 4 cavab
  • 0 have this problem
  • 36 views
  • Last reply by cor-el

cascade5
cascade5
more options

Windows 10 system, current Firefox browser version. I exported the passwords from the latest version of Firefox into a CSV file and put it on an external hard drive. I plugged that hard drive into a different system, installed Firefox on that system, enabled importing from a file in Firefox, and selected the file to import. The file browser went away, and nothing changed. No passwords were imported. Tried restarting Firefox and tried again to no avail.

The file seems to be readable, so it's not a disk error.

How can I import these passwords?

Windows 10 system, current Firefox browser version. I exported the passwords from the latest version of Firefox into a CSV file and put it on an external hard drive. I plugged that hard drive into a different system, installed Firefox on that system, enabled importing from a file in Firefox, and selected the file to import. The file browser went away, and nothing changed. No passwords were imported. Tried restarting Firefox and tried again to no avail. The file seems to be readable, so it's not a disk error. How can I import these passwords?

All Replies (4)

Terry
Terry
more options

You could copy the files logins.json and key4.db from your old profile to the new one.

https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_what-information-is-stored-in-my-profile https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can set signon.debug = true on the about:config page. You can start the import and check the Browser Console for login related messages. You can clear the messages beforehand and only enable Errors and Warnings, hidden items may have an item count appended. Do not forget to reset signon.debug to false after you are done testing.

Terry
Terry
more options

The owner of the following question found an answer on Reddit.

https://support.mozilla.org/en-US/questions/1387090

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Reported on Bugzilla:

  • 1781213 - Nothing happens when importing a file on the “about:logins” page

(please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html)