This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Yahoo and Firefox 104.0.2

  • 4 cavab
  • 0 have this problem
  • 2 views
  • Last reply by cntdew

more options

Firefox, after running for several hours, will show a "no internet connection" on Yahoo Mail. Closing the tab and reloading does not fix it. I must shut down Firefox and restart the browser to reconnect with Yahoo Mail. All other tabs work. And then after several hours, it happens again. Looking at the archives, this has been a problem for years, but it just started a couple of months ago for me. Is anyone looking into this bug?

Firefox, after running for several hours, will show a "no internet connection" on Yahoo Mail. Closing the tab and reloading does not fix it. I must shut down Firefox and restart the browser to reconnect with Yahoo Mail. All other tabs work. And then after several hours, it happens again. Looking at the archives, this has been a problem for years, but it just started a couple of months ago for me. Is anyone looking into this bug?
Attached screenshots

All Replies (4)

more options

I wonder whether this is related to a problem with users losing Google connections and getting Oops errors in Gmail in the middle of their session. Here's the temporary workaround for that, in case it helps with Yahoo, too:

Turn off the "zero round trip resumption" feature -- this is intended to speed up active website connections but doesn't seem fully compatible with some sites. Here's how:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button accepting the risk.

More info on about:config: Configuration Editor for Firefox. The moderators would like us to remind you that changes made through this back door aren't fully supported and aren't guaranteed to continue working in the future.

(2) In the search box in the page, type or paste security.tls.enable_0rtt_data and pause while the list is filtered

(3) Double-click the preference to switch the value from true to false

After that, try the site again (either reload or reopen in a new tab). Any improvement?

more options

Does toggling "Work Offline" mode make a difference ?

more options

Thanks. I tried the first suggestion and am waiting for the problem to return, if it does.

more options

I got the no connection message. Tried reloading the tab and it wouldn't go to email, like before. After about 5 minutes, the email site opened. I don't count this as solved.