This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

talk to Mozilla employee

  • 4 cavab
  • 0 have this problem
  • 3 views
  • Last reply by James

more options

I'm trying to find out what Firefox has charged something to my credit card account. I didn't order anything from Firefox. Please let me know how you plan to resolve that and, if not, I'll just call the fraud division of my credit card company. I'm confused. I don't understand how far Fox got my credit card number and how they managed to charge something to it. Not liking this at all.. get me back to me ASAP. Thanks

I'm trying to find out what Firefox has charged something to my credit card account. I didn't order anything from Firefox. Please let me know how you plan to resolve that and, if not, I'll just call the fraud division of my credit card company. I'm confused. I don't understand how far Fox got my credit card number and how they managed to charge something to it. Not liking this at all.. get me back to me ASAP. Thanks

All Replies (4)

more options

I'm trying to find out what Firefox has charged something to my credit card account. I didn't order anything from Firefox. Please let me know how you plan to resolve that and, if not, I'll just call the fraud division of my credit card company. I'm confused. I don't understand how far Fox got my credit card number and how they managed to charge something to it. Not liking this at all.. get me back to me ASAP. Thanks

more options

I'm trying to find out what Firefox has charged something to my credit card account. I didn't order anything from Firefox. Please let me know how you plan to resolve that and, if not, I'll just call the fraud division of my credit card company. I'm confused. I don't understand how far Fox got my credit card number and how they managed to charge something to it. Not liking this at all.. get me back to me ASAP. Thanks

more options

Hi

The product that you refer to is one of our premium products. In order to get premium support from a dedicated agent, please select the product below to submit your question:

more options

Please keep this in one thread. https://support.mozilla.org/en-US/questions/1391702

Also note this is a support forum and not a form of one on one chat or ticket system.