This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox account sign in

  • 1 cavab
  • 0 have this problem
  • 2 views
  • Last reply by cor-el

more options

I am signing into my Firefox account after reloading my OS. Firefox asked me my age which I didn't like, so lp ut in 2 and now I am locked out. Help

I am signing into my Firefox account after reloading my OS. Firefox asked me my age which I didn't like, so lp ut in 2 and now I am locked out. Help

All Replies (1)

more options

Did you try to close and restart Firefox and try again?

Note that age verification for the Firefox account is required for COPPA compliance.