This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Devices aren't really synced

  • 1 cavab
  • 2 have this problem
  • 6 views
  • Last reply by cor-el

st.nikiforov.07
st.nikiforov.07
more options

I have a new mobile device. I already reinstalled firefox twice,and even though it says the sync has been successful,I cannot send links to it from the desktop browser. In firefox view (attached screenshot),it says that I'm only 33% through getting sync,even though both the mobile browser and desktop browser say that I'm synced.

I have a new mobile device. I already reinstalled firefox twice,and even though it says the sync has been successful,I cannot send links to it from the desktop browser. In firefox view (attached screenshot),it says that I'm only 33% through getting sync,even though both the mobile browser and desktop browser say that I'm synced.
Attached screenshots

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

I wouldn't rely on what Firefox View shows.

If you have installed Firefox on the mobile device and have connected to the same Firefox Account by using the email and password (Option 2) then you should see your email address in the Settings menu.

Make sure that you haven't enabled power saving mode on the mobile device.

What devices show as connected on the Firefox Account Settings page ?