This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

"Your browser is managed by your organization", but I don't have an organization

  • 1 cavab
  • 0 have this problem
  • 10 views
  • Last reply by Terry

more options

When I go into the Settings tab, I see a message at the top of the page that says "Your browser is managed by your organization". This is a private laptop so there should not be any organization managing my browser.

I have searched for help articles to try and solve this problem myself. They all recommend editing a key in the Windows registry, specifically HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Mozilla\Firefox . However, this registry folder does not exist in my laptop. Who is managing my browser? How can I stop them?

When I go into the Settings tab, I see a message at the top of the page that says "Your browser is managed by your organization". This is a private laptop so there should not be any organization managing my browser. I have searched for help articles to try and solve this problem myself. They all recommend editing a key in the Windows registry, specifically HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Mozilla\Firefox . However, this registry folder does not exist in my laptop. Who is managing my browser? How can I stop them?
Attached screenshots

All Replies (1)

more options

A policy may have been installed by security software. Look at about:policies.

https://support.mozilla.org/en-US/kb/customizing-firefox-using-group-policy-windows