This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Saving E-mail from Another Provider

  • 1 cavab
  • 0 have this problem
  • 1 view
  • Last reply by gp

more options

Hi all, my question has to do with saving all my e-mails from my Cox communications account, which I have to close because Cox doesn't service my new physical address. I have saved all my Cox Inbox mail to Thunderbird via POP3, and all my Cox Sent mail has been saved to Thunderbird via IMAP. -Will I still be able to access all said e-mail(s) in Thunderbird after my Cox account is permanently closed? Kindly advise,

Thanks/Thunderbird newbie

Hi all, my question has to do with saving all my e-mails from my Cox communications account, which I have to close because Cox doesn't service my new physical address. I have saved all my Cox Inbox mail to Thunderbird via POP3, and all my Cox Sent mail has been saved to Thunderbird via IMAP. -Will I still be able to access all said e-mail(s) in Thunderbird after my Cox account is permanently closed? Kindly advise, Thanks/Thunderbird newbie

All Replies (1)

more options

Hello

your emails downloaded via POP3 are on your computer and they are not going away (unless you don't backup your system and your disk dies of course). About your 'save via Imap', be wary of this, with Imap the folder that appears in Thunderbird is a cache and may not include the full email for all messages. In your place I'd check that the account sync parameter are on 'sync all messages', repair the Thunderbird folder, install the exportexporttoolng add-on and do an export of the folder. If you want to be really paranoid, import the result in Local Folders, check the folder size and read a few old mails with attachments.