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Disappearing E-mails from Sent Folder from one of my Accounts

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  • Last reply by david

genie
genie
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Dear all,

On my version of Thunderbird I have three accounts. From one of them the e-mails which I send do not appear in the Sent folder. What can I do to get all e-mails which I send from that account to appear there? Thanks for your help.

Regards, George

(A detail: this is the only of my three accounts from which I can send to Gmail accounts. E-mail from other accounts bounces. I realise that this one is a Gmail and not Thundeerbird issue.)

Dear all, On my version of Thunderbird I have three accounts. From one of them the e-mails which I send do not appear in the Sent folder. What can I do to get all e-mails which I send from that account to appear there? Thanks for your help. Regards, George (A detail: this is the only of my three accounts from which I can send to Gmail accounts. E-mail from other accounts bounces. I realise that this one is a Gmail and not Thundeerbird issue.)

All Replies (3)

david
david
  • Top 10 Contributor
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Just some things to check: - do you have the box ticked in account's copies&folders section to save sent messages? - when you view the account online, do you see the sent messages there (assuming IMAP)? - right-click on account in left folder pane, click 'subscribe' and see if you are subscribed to the folder.

Modified by david

genie
genie Question owner
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Thanks for your reply.

To answer your questions:

- do you have the box ticked in account's copies&folders section to save sent messages? Where do I find this?

- when you view the account online, do you see the sent messages there (assuming IMAP)? No I do not.

- right-click on account in left folder pane, click 'subscribe' and see if you are subscribed to the folder. I did this and found that I was already subscribed to every folder.

Under my main Inbox I found a folder called "Sent-<name of account>" and found a few sent e-mails from 2020 until June 2022. I did not find any e-mails which I sent this or last month. I know that I sent plenty.

George

david
david
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rightclick account in left pane, click settings, now click 'copies&folders.' The box to tick to save messages and in what folder is located right near the top.