Filters working on only one device.
We use multiple devices to access one mail account. The primary device has several filters to manage mail. None of the other devices get any of the filtered mail. It appears that the latest device to set a filter pre-empts reception of mail by the other devices.
For instance Device 1 has a filter for mail from doggo that moves mail to folder DoggoFolder Device 2 will not get any mail from doggo
Device 2 has a filter for mail from catty that moves mail to CattyFolder Device 1 will not get mail from catty
Device 3 gets no mail from doggo or catty.
Device 4 used to have a functioning filter for doggo and catty but now receives no mail from either.
I expect that since everything should be happening client side that all devices should get all emails and filter them according to the filters on each device.
What am I missing?
All Replies (6)
You present a puzzling (to me) situation. Since all four computers read concurrently the same email address, then each one must have different filters, yet none of them can prevent the other computers from accessing any of the messages. That is, they each receive all the messages. Am I misunderstanding what you're saying? Maybe it will help if you tell what you are experiencing.
Each device receives all mail that is not filtered. Filtered mail is segregated as described above. I don't know how else to describe what is happening aside from the 4 scenarios I have already listed.
As a test yesterday we modified Device 2 filter to include subject contains doggo (this is the same ad the filter on device 1, from contains doggo + subject contains doggo, match any). Email with subject "Mail from doggo" was filtered correctly on device 1, devices 2, 3 and 4 did not get the email.
Them we cleared all filters off of device 2. Email was sent with subject "Mail from doggo" . Device 1 filtered it correctly. Devices 2, 3, and 4 did not receive the email.
We repeated the test email several times with the same results.
Is this a POP account? Also, concurrently does not mean simultaneously. That is, one computer will be first, regardless of your intent. If you want them all to see all the messages, then leave all messages in inbox.
Yes it is POP3. I understand what you mean by concurrently. But, as I understand it, the client should not reflecting filters back to the server. That is a filter should only be applied locally on each device individually.
It sounds like your filters store files on "Local Folders" in Thunderbird. That removes the files from the server.
what are your server settings for retention for all four computers?