This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Firefox recommends Adblocker Ultimate and says it is free. I downloaded it and was charged $119 on Paypal after making a donation with Paypal. How do I get a refund?

  • 1 cavab
  • 0 have this problem
  • 12 views
  • Last reply by Paul

1cherylr
1cherylr
more options

I downloaded Adblocker Ultimate as a recommended add-on by Firefox. It said its free, however I was charged $119. How do I obtain a refund?

I downloaded Adblocker Ultimate as a recommended add-on by Firefox. It said its free, however I was charged $119. How do I obtain a refund?

All Replies (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

This is indeed a free add-on, with the developers asking for donations to support its development.

If there is a problem around a donation, I recommend that you contact the developers through their form at:

https://adblockultimate.net/report.html